Refund, Cancellation & Rescheduling Policy
When you register for a Business As Pleasure offering, we want you to feel confident. This includes every workshop, retreat, event, class, or other experience with Karen Leba Baker. Many of our offerings involve limited enrollment, advance planning, reserved dates, and Karen's professional time, therefore the following refund and cancellation terms apply.
Please read this policy carefully before completing your registration.
If you have questions about your registration, payment, cancellation, or a change in scheduling, contact us at [email protected].
14-Day Refund Period
You may cancel your registration and request a full refund within 14 calendar days of the date you register.
The 14-day period begins on the date your registration is completed, not on the date the program begins. To request a refund, email [email protected] within the 14-day period and include:
- Your full name
- The name of the program, workshop, retreat, event, or experience
- The email address used when registering
- A clear request to cancel your registration and receive a refund
If your request is received within the 14-day refund period, the amount you paid toward that registration will be refunded.
After the 14-Day Refund Period
Once 14 calendar days have passed from the date of registration, payments are non-refundable. This applies even if your personal schedule changes, you are no longer able to attend, you decide the program is no longer a fit for you, or work, travel, family, or other personal circumstances prevent you from participating.
Because space, scheduling, and resources are committed based on enrollment, refunds are not available after the 14-day refund period.
If an unusual circumstance arises, you may contact us at [email protected] to discuss your situation. Any accommodation offered outside this policy is at Karen's discretion and does not change the terms of this policy for future registrations.
If You Cancel or Cannot Attend
If you cancel your participation after the 14-day refund period, or if you are unable to attend on the scheduled date, your registration remains non-refundable.
If you know you will be unable to participate, please contact us as soon as possible at [email protected].
Depending on the nature of the program and the circumstances involved, Karen may discuss whether another option is available. Alternative arrangements are not automatically included with registration and cannot be guaranteed.
If Karen Reschedules a Program or Event
Occasionally, circumstances may require Karen to change the date or timing of a program, workshop, retreat, event, class, private experience, or other scheduled offering.
If Karen needs to reschedule, registered participants will be notified and provided with the new date or scheduling information. Your registration will automatically carry over to the rescheduled date.
If You Cannot Attend the Rescheduled Date
If Karen reschedules an offering and you are unable to attend the new date, please contact us at [email protected].
Karen will work with you to determine whether it is possible to complete the experience privately on another mutually agreeable date. Depending on the program, this may include a one-on-one session with Karen or another desirable way of providing the experience and learning you registered to receive originally.
Because different programs have unique formats, lengths, outcomes and requirements, the offered alternative may vary.
If Karen Cancels and Does Not Reschedule
If Karen cancels a program, workshop, retreat, event, class, or experience and does not reschedule it or provide you with a reasonable alternative way to receive what you purchased, you will receive a full refund of the amount you paid for that offering.
You will not be required to request an exception to receive this refund.
Changes to Program Details
From time to time, adjustments may be made to program schedules, session times, delivery methods, guest speakers, materials, or other logistical details.
Reasonable changes that do not cancel the program itself are not considered a cancellation and do not automatically create a right to a refund.
If a significant change directly affects your ability to participate, please contact us at [email protected] so we can discuss the situation with you.
Questions or Concerns
We value your peace of mind and would rather have you ask than wonder. If it's on your mind, reach out.
For questions about refunds, cancellations, rescheduling, payments, or your individual registration, contact:
Business As Pleasure
[email protected]
Please include your name and the program you are contacting us about so we can help you as quickly as possible.
